Many
car insurance policy holders are not being granted compensation for damage caused by potholes, new research has found.
According to latest figures, just one in nine drivers who submitted such a claim received a payment from their insurer.
The Highways Agency - which was responding to a Freedom of Information request on the issue - insisted defects in the road are quickly dealt with.
However, Duncan McClure Fisher, of the potholes.co.uk website, said drivers are becoming increasingly frustrated with authorities when it comes to making claims for damage caused to their vehicles.
He told the BBC that the current structure in place for making such claims could be made clearer.
"We do have lots of stories on our website which shows it's been difficult to get the claim paid," Mr McClure Fisher said.
"If they were given information which told them 'this is what you've got to do to make your claim' then I think you've got a fair structure for the council and the driver."
According to the figures, 49 claims for compensation were lodged by those affected by potholes on the M1, but only five of those were successfully paid out by their
car insurance company.
